![]() A red “X” indicates that the device is currently disabled.The problem will be explained by the accompanying problem code. A yellow triangle with a black exclamation point (!) inside indicates that the device is in what Windows calls a “problem state.” Note that a device in a problem state can still be functioning, even though it has some sort of problem.If there is a problem with this device, it will be identified with one of the following symbols: Double-click the DVD/CD-ROM stores item to display your system’s CD/DVD drive. Any potential conflicts are highlighted in Device Manager.ĭevice Manager groups all devices by type. One of the biggest causes of driver issues is what’s called a resource conflict. Right-click the Start menu and select Device Manager. You can review and fix some driver problems by using Device Manager, a special diagnostic tool included with Windows. If a device driver is deleted or somehow becomes corrupted, that device will no longer work. Instead, it’s a small software program that enables your PC to communicate with and control a specific hardware device – in this case, your CD/DVD drive. ![]() If you consider all of the previous advice and Windows still doesn’t recognize your CD/DVD drive – that is, if you insert a disc and it doesn’t appear in File Explorer – then chances are there’s an issue with the drive’s device driver.Ī device driver isn’t a physical thing inside your computer. (Open the Settings window and select Apps > Apps & Features, then select the app and click Uninstall.) If your CD/DVD drive stops working immediately following the installation of a new software program, try uninstalling that new program and see what happens. Likewise, installing new software on your computer can sometimes cause conflicts with existing hardware and software.
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